I’m having a great day today – following some of the work I’ve been doing on one of my clients’ website I today received the below gift from them.
Top Optimiser and in chocolate no less. I am really happy about this as the customer facing side of the work I do is so rewarding, so getting good feedback makes this even better, even if it’s in an email or on a phonecall, but the chocolate is an added bonus!
As part of the work I am doing with all of my clients I regularly call them to discuss their Search Engine Optimisation campaign and changes/developments in their performance and any recommended changes following the daily monitoring I do on all of my campaigns.
I think this gift really does show how important good customer service is, both as an SEO but also from a company perspective. So if you are thinking of working with a search marketing company pay attention to the levels of customer service they offer to you!
Happy Friday!
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